Emergency Restoration

Time is of the Essence

In order to minimize the cost of the damage, it is critical to act quickly. Spectrum’s structural drying experts are trained and equipped to quickly respond, removing the water and setting up drying equipment. We have the tools and experience needed to thoroughly monitor and document the entire drying process from start to finish. Call now to schedule immediate service! (630) 898-3200

Why Use Spectrum?

pic-waterWe know there are a multitude of other restoration companies to choose from. Here are a handful of really good reasons to choose Spectrum:

  • Fast – We will have somebody onsite within 2 hours of your initial phone call to assess the damage and begin the cleanup process.
  • Experienced – Our company and and its employees are licensed with the IICRC, and we have been in business since 1995. More specifically, water mitigation is one of our primary specialties.
  • Efficient – We will mitigate the damage to your property as quickly as possible with the express intention of minimizing the impact on the property and any occupants present.
  • Equipped – Spectrum is equipped with an arsenal of the most current technologies.
  • Safe – Our experts are trained to first address any safety hazards present in the work environment. We do this because we care about our clients and our team.
  • Caring – We understand that these situations can be very hard on owners and occupants. Our staff is comprised of people that genuinely care about the wellbeing of our clients.
  • Quality – Our team is comprised of skilled people that place the highest value on integrity, excellence, and reliability.

Safety First

Many responsible property owners are going to be inclined to get their feet wet and start dealing with the mess while waiting for crews to arrive. Here’s a list of safety items to be mindful of before you get too far:

  • Contamination – If the source is from a sewer or floor drain, DO NOT touch any affected items or materials – Wait for professionals to arrive.
  • Electricity – Shut off the power in the affected areas. If you have to wade through potentially electrified water to get to the electrical panel, it would be better to wait for professionals to arrive.
  • Wet ceilings – If a drywall ceiling is sagging, steer clear. It could potentially fall at any moment.
  • Slip & Fall Hazards – Transitioning from a wet area to tile or hardwood can be dangerous. Be careful!

While You Wait for Help to Arrive

After addressing safety issues, here is a list of actions most owners can perform that will help minimize the damage to your property over personal property damage. If there’s any doubt regarding safety, wait for experienced professionals to arrive

Don’t

  • Don’t leave any metal or colored materials on the floor
  • Don’t walk under sagging drywall ceilings
  • Don’t turn on the ceiling fan if the ceiling is wet
  • Don’t use a household vacuum to suck up water
  • Don’t start repairs until everything is dry

Do

  • Shut off the source ASAP
  • Take pictures for your records
  • Remove water with a shop-vac or with mopping and blotting
  • Place plastic sheeting or aluminum foil between furniture legs and carpet
  • Wipe water off of hard surface furniture items
  • If it’s winter, turn off the whole-house humidifier
  • If it’s summer, make sure the air conditioning is on and running
  • Remove wet rugs from carpet
  • Remove loose items from the affected areas

From Our Customers

Our customers have a lot to say about our amazing team!

Spectrum’s response was immediate and thorough as they came alongside of our personnel and were diligent in cleanup activities which helped to restore our food facility to safe operation within 3 days. Their personnel worked around the clock to ensure that the necessary activities occurred and they provided constant progress updates to our leadership until the tasks were complete.

Terry E., VP of Operations

[Spectrum] crews came and cleaned several thousand square feet of carpeting in our meeting rooms, hallways, and office area. We were very impressed with the work that they did. They were prompt and responsive to our needs. Their staff was courteous and professional. They were careful in their work and we appreciated their sensitivity to our staff and operation.

Jay C., CEO

The morning the pipe burst in DuPage Children’s Museum, Spectrum was on the scene within an hour of being called. . . . Each and every person who we worked with demonstrated a calm and professional manner that was exceptional during a period of such loss and adjustment for the Museum staff. . . . I couldn’t imagine a better group of people to work with through a situation like this.

Kimberly S., Director of Exhibits and Operations

The water/sewer clean up team was courteous and worked so neatly, swiftly, efficiently.  In the midst of a “sorry” situation, their cheerfulness and compassion for (name deleted) residents was endearing.  An impressive company indeed.

Marcia M., Chicago

Spectrum cleaned after a wine spill on our light tan colored carpet. They did a phenomenal job! The techs were friendly and efficient. They got the stain out completely and the rest of our carpets, and our furniture, look fantastic! I would highly recommend Spectrum!

Kim B., Homeowner

I have never experienced a professional service firm deliver such prompt, consistent, caring personalities, excellent, outstanding customer service like Spectrum. No wonder they come highly recommended! Fantastic job. Thank you!

Tiffany S., Homeowner

The entire Spectrum crew was extremely professional. What was really refreshing was that they were not only doing to satisfy me but also themselves. Awesome crew!

Mahvash J., Homeowner