Testimonials

Customer Testimonials

It’s been said that the proof is in what others say about us. At Spectrum we also believe this to be true. We think that we are AWESOME! Here is what’s been said about our team from the people that matter most: Our Clients!

Spectrum’s response was immediate and thorough as they came alongside of our personnel and were diligent in cleanup activities which helped to restore our food facility to safe operation within 3 days. Their personnel worked around the clock to ensure that the necessary activities occurred and they provided constant progress updates to our leadership until the tasks were complete.

Terry E., VP of Operations

[Spectrum] crews came and cleaned several thousand square feet of carpeting in our meeting rooms, hallways, and office area. We were very impressed with the work that they did. They were prompt and responsive to our needs. Their staff was courteous and professional. They were careful in their work and we appreciated their sensitivity to our staff and operation.

Jay C., CEO

The morning the pipe burst in DuPage Children’s Museum, Spectrum was on the scene within an hour of being called. . . . Each and every person who we worked with demonstrated a calm and professional manner that was exceptional during a period of such loss and adjustment for the Museum staff. . . . I couldn’t imagine a better group of people to work with through a situation like this.

Kimberly S., Director of Exhibits and Operations

The water/sewer clean up team was courteous and worked so neatly, swiftly, efficiently.  In the midst of a “sorry” situation, their cheerfulness and compassion for (name deleted) residents was endearing.  An impressive company indeed.

Marcia M., Chicago

Spectrum cleaned after a wine spill on our light tan colored carpet. They did a phenomenal job! The techs were friendly and efficient. They got the stain out completely and the rest of our carpets, and our furniture, look fantastic! I would highly recommend Spectrum!

Kim B., Homeowner

I have never experienced a professional service firm deliver such prompt, consistent, caring personalities, excellent, outstanding customer service like Spectrum. No wonder they come highly recommended! Fantastic job. Thank you!

Tiffany S., Homeowner

The entire Spectrum crew was extremely professional. What was really refreshing was that they were not only doing to satisfy me but also themselves. Awesome crew!

Mahvash J., Homeowner

Excellent and efficient work. Coordinated well with other contractors. Managed the whole process very well.

Jim A., Homeowner

I am deeply grateful for the expertise, the kindness and the diligence shown by everyone associated with your company.

Karen B., Homeowner

Your response was very fast. The team was extremely courteous and did a fantastic job to help us out of a challenging situation of a flooded basement – Thank you!

Greg S. Homeowner

My wife and I have been proud to use the carpet cleaning services of Spectrum for many years now. They are always super responsive to our time frame, they send VERY professional, courteous and effective technicians, and we couldn’t be more pleased. Keep up the great work!

Andy H., Homeowner

Spectrum Restoration Services did an excellent job. They restored a very large basement that had enormous water leaks. They did their work on time and were very efficient. They were highly recommended, and I would use them again. I would grade them as an A+.

 

They had to remove drywall for me, and it was done in a timely manner and to my satisfaction. The workers did what they said they were going to do, and they were good. They get an A rating from me.

I had a pipe burst in my trilevel home, and when I walked in the door, every level of the house was floating. The plumber I had come over to assist with the situation gave me the number for Spectrum Restoration Services. They responded quickly on a bad day, weather-wise, and they managed to do what needed to be done during my disaster. For what they had to work with and the time frame, I think they did a good job. They should get an A.

We had them come out to take care of our basement after a sewer leak. They were prompt, clean, and very respectful, and they took care of the things down there that needed to be brought out. I was very pleased. It was done with the most minimal discomfort for us. I’d give them an A-.

We had some flooding in our basement, and they came here quickly. The workers were very professional, quick, and efficient. I would give Spectrum Restoration Services an A.

The basement filled with water, and they needed to dry it out. I thought they did a great job. I liked the quality of work and their timeliness. They get an A from me.

Spectrum Restoration Services did some mold remediation for me. I liked how they were punctual and did a thorough job. I’d use them again, and I would recommend them. I’d give the company an A grade.

They took out the carpeting and dried off the walls in the basement so no mold would start to grow after it flooded. Since the work’s been done, there’s been no sign of mold or moisture. They were very quick and efficient. Our insurance company referred them to us. I’d give them an A.

We had a burst pipe in our basement, and Spectrum Restoration Services helped dry out our basement. The response time was quick, and they brought the right equipment. They got the job done very professionally, neatly, and quickly. They earned an A+.

They cleaned up the basement after a flood. The workers were great, and they did a very thorough job. Everybody was very polite. I would definitely call them back if the need arose. I would rate them as an A+.

They came over because I had a flood—a pipe burst. They remediated a room that got destroyed. They were very responsive. They came out really quick and got started that night, and they took care of it so quickly that there was never an odor issue. I saw three different servicemen in my house, and they were polite and respectful. I’d give them an A+.

We had water damage in our basement, and they came in and helped clear out the water. They put fans in, dehumidified, and got it back to a state where we could redo it. The customer service was wonderful, and I thought they did a great job. Everything went great—A+.

Absolutely outstanding from start to finish. Communications couldn’t have been better. All phone calls addressed professionally and promptly and my needs/concerns were met and exceeded.

Ted, Geneva

Everybody was great. Very helpful and professional. I appreciated their help during a very stressful time.

Mary, St. Charles

Very professional crew. Very careful with my property. Amazing clean up job.

Dennis, Yorkville

Exceeded my expectations. I know what superb looks and feels like and the Spectrum team gets an A++ in all categories.

Carol, Itasca

I feel confident that our water issue is completely resolved! The Spectrum team was great and I would recommend their services.

Shawna, Palatine

Friendly, knowledgeable, and hardworking!

Frank, Oak Park

Very professional and courteous. Very knowledgeable. Totally satisfied with their services. I would recommend them to others.

Jane, Somonauk

Excellent and caring professionals. Would recommend without reservations.

Margo, St. Charles

Dustin and Andy were extremely helpful, professional and knowledgeable. Set my mind at ease.

Laura, Peotone

Your response was very fast, the team was extremely courteous and did a fantastic job to help us out of a challenging situation of a flooded basement.

Greg, St. Charles

Very professional through and through. Would not hesitate to recommend their services to others and would definately use again if needed. Overall, very satisfied.

Mark, Lincolnshire

I was VERY impressed by Spectrum, the staff, and how perfectly things were run. Like a well oiled machine!

Dave, Elmhurst

Thank you for being a company who is trustworthy and helpful to the customer during their time of vulnerability and express a genuine affection in the situation.

Heidi, Batavia

All were very professional and thorough. They made me feel comfortable in my home while working.

Sophia, Orland Park

We were very pleased with Spectrum and will recommend your services to others. So glad our insurance agent gave us your name. You have a real asset in Derek. From his first phone call to our last meeting he was thorough, patient, and calm – attributes very reassuring to homeowners.

Spectrum responded to our initial call immediately. Each representative has been pleasant and professional.

Brian, Plano

Everyone at Spectrum was very courteous and professional.  They explained their procedures and gave us options as we went along.  Even when things didn’t seem to be drying they worked extra in trying to get it all dried up!  We appreciate all that they did!! Thank you.

Joseph & Lisa D., Oswego

We always feel confident when recommending Spectrum to any of our clients, especially when their house is literally a disaster area.

Jackie A., Carol Stream

You have a good sense of who your lead people are and a good program of communications between team members and customers.  Your business has a great response time when immediacy is important.  I’ve had extensive water damage and you’ve been a great partner in putting our home back together.

Sue P., Naperville

Service was excellent. Matt and his colleagues did an excellent job, were timely, communicated well and professional.

David H., Chicago

Share Your Experience

If we’ve been given the opportunity to do work for you at your home or business- Thank You! If you have a minute to provide feedback on any of the following websites regarding YOUR experience with Spectrum Restoration Services, we would so appreciate it! It helps us build the business we take pride in every day.
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